Frequently Asked Questions

Shopping Information

What Shipping Methods Are Available?

Sol Seeds ships all orders to the United States using USPS Priority Mail. 

International Orders are shipped using USPS First Class Mail.

All of our packages are delivered discreetly. Your Collectibles are packaged in to a Mylar bag and then the Mylar bag is sealed. Then the  packaged is placed into a flat-rate shipping box and taped closed. A black and white shipping label is created with no Sol Seeds Logos.

For an additional cost we can also provide Extra Discrete Shipping.

How Long Will It Take To Get My Package?

All US orders are fulfilled the next business day. Once your package has been fulfilled, the package gets shipped out. Shipping takes 2 to 4 days to arrive. 

All International orders are fulfilled the next business day. Once your package has been fulfilled, the package gets shipped out. Shipping for international orders takes 7 to 24 days to arrive.

Do You Ship Internationally?

Sol Seeds offers shipping to many countries. If your country does not appear on the drop down list – then we do not ship there at this time. 

Payment Information

What Payment Methods Are Accepted?

Sol Seeds currently accepts Cash (U.S.D. Currency) & Money Orders (U.S.D. Currency).

We only accept USD (US Dollars) currency. We only accept Money Orders from USPS, MoneyGram and Western Union. If you cannot purchase one of these money orders, we can accept Cashier’s Check. Cashier’s check will take 7 to 10 days for the bank to Process.

 

YOU HAVE 10 DAYS TO GET YOUR PAYMENT WITH A TRACKING NUMBER SENT TO US.  If we do not receive a Tracking Number for your payment or your payment within 10 days, your order will be cancelled without any notice.

 

Please use a bubble or padded envelope and registered mail for safety. Also, email info@solseeds.com your order number and tracking number of the registered mail. We cannot be held responsible for cash lost in the post. Please provide your Order Number or a copy of your order in the envelope.

 

Fill out your money order with the following information.

 

Sol novelties

29155 Northwestern HWY., Suite 536

Southfield, MI 48034

 

 

Send Cash Or Money Orders to:

SOL Novelties

29155 Northwestern HWY, STE 536

Southfield, MI 48034

Once we receive your payment, we will send you a confirmation that the payment has been received and all shipping details.

Returns

How do I place an Order?

All orders are placed online on our website www.SolSeeds.com. We do not have a store front. All orders must be placed online and all orders get shipped. 

Who should I to contact if I have any queries?

If you have any questions feel free to contact us! We are here to help & serve! All of our contact info is located on the Contact Us Page. 

How Can I Cancel Or Change My Order?

If you need to cancel or change your order please contact us ASAP!

Canceling Your Order:

If you are canceling your order please send us an email to info@solseeds.com ASAP

Please inform us that you would like to cancel your order.

Changing Your Order:

If you wish to change your order you must email us ASAP at info@solseeds.com. Please tell us what you would like to have changed.

Once your order has been fulfilled & shipped you can no longer cancel or change your order.

How Can I Return a Product?

We do not accept any returns. All sales are final. 

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